25 Years.

We primarily supply and install systems within an 80 Km radius of Melbourne, we do make exceptions for large builders who have construction outside this area.

We are large enough to have the economies of scale yet small enough to provide that personal service, we will always advise our customers at the outset if any job is too large or not suitable to our company profile.

we generally don't do installs only, the reason for this is it has many warranty implications, however speak with our sales team they may assist you.

we generally don't do installs only, however speak with our sales team they may be able to refer you to someone who may be able to assist you.

On your quote it will specify payment details, you can pay by cheque, cash, direct deposit or credit cards ( MasterCard or visa).

cheque, cash, direct deposit or credit cards (both MasterCard and visa) Extended terms can be arranged to approved applicants.

We can offer GE finance as an option, this may suit your budget.

Hallam, Victoria.

This as a rule depends on the weather, during extreme temperatures either heat or cold lead times can blow out to a couple of weeks, give our sales team a cal they will move mountains.

Our office is open from 8am - 4.30pm, 5 days per week. Our sales team would be happy to make an appointment to see you at a time that suits you. Our install team start at 6.00am.

We will leave you with a manual for the unit you have had installed and also our technician will run through how to work the system while they are onsite, there will be maintenance requirements in the manual for you to read through, but we do offer a general service option on your unit through the service department at an additional charge if you require.

We don't sell if we cant service, you would be well advised to choose a reputable.

Yes we have an emergency after hours contact number but only for problems that are of utmost importance, for example property damage or harm to the individuals. All residential air-conditioning is regarded as non critical therefore service, repairs and maintenance is addressed during office hours.

We are more then happy for you to discuss our installations with our previous customers , see our web site for published testimonials.

If your system isn't working correctly, or isn't working at all. In addition to this the latest technology does provide you with very energy efficient technology.

Prices depend on brand and size of units. The overall cost is insignificant if you consider that if you are not comfortable in the home you have spent a lot of money to acquire. Being cool in summer and warm in winter is not a luxury it is a necessity.

The design of the system takes many variables into consideration, a full heat load calculation needs to be done by experienced people. You do not want to over or under size the system then things like noise , aesthetics, efficiency , life style, location, orientation to the sun, all play a major role. Call in the experts.

A good quality system can be expected to last 15-20years.

Reputable manufacturers will have spare parts for your units, however we service what we sell.

All units come with a manufacturers warranty and we offer a warranty on our installation. These vary from one manufacturer to another as well as from one system to another.
call our sales team for all the details

The basic units are 3 star however 4,5,and 6 star systems are available.

Gas heating can be cheaper to run in Melbourne however with Heat Pump technology, and sensible zoning, reverse cycle systems can be as cheap or cheaper to run. Get all the facts from our sales people.

Yes, depending on the brand and model number of your units there are some that require 2 controllers but majority can be run off one controller.

Depending on whether your house has been built on a slab or on stumps, the heater can either be installed in the ceiling space or under the floor or external to the house with only the ducts running underneath the property.

We will correctly size your house for a unit that will have the capacity to heat your home.

Yes you may require additional filtration to assist in managing dust etc but generally they will be suitable.

All forms of heating have a carbon footprint, however all systems are now approved by MEPS and therefore heavily regulated. Depending on the home to be heated, the most efficient system may vary. Rely on some specialist advice.

Yes.

This is the most effective form of cooling. The process is to transfer heat. Heat is absorbed into a refrigerant gas and dispersed in another area. In summer the heat in your home is collected by the refrigerant in the indoor Fan Coil Unit and dispersed outside through the condenser unit. The same basic principle as your refrigerator in the kitchen.
In winter a reverse cycle system can reverse this process very efficiently giving you heating inside the home. .

This is determined by doing a heat load calculation on your specific home by our design team.

A split system is a unit that can heat or cool a room/area not the whole property, it is generally wall mounted.

For a refrigerated system this is not recommended, however if you have an evaporative cooler installed then it is a requirement to have the windows and or doors open for operation.

If you have a refrigerated system installed then you will be required to clean the filters located in the head unit or on the wall to maintain the efficiency of the unit, however if you have an evaporative system no filters require cleaning.

Various systems operate slightly differently. Basically the Temperature required is the "Set Point" once this is selected the system will automatically switch the system on and off to maintain this temperature within a reasonable range. Zones, fan speeds, heating and or cooling are also usually selected from the same control.

Yes, home insulation, window coverings, open doors and windows as well as the set point, all effect the running costs considerably. e.g. for every 1 deg temp difference should result in approx 6% in running costs.

Fresh air from outside is drawn into the home through the cooler located on the roof. The cooler has a water supply that wets a blanket that the air is drawn through resulting in the air being cooled through the process of evaporation. As an example , If you wet your finger and then blow on it you will feel the cooling effect of evaporative cooling.
This system is very effective in dry climates. The efficiency drops off as the humidity increases.

This depend son how dry the air is. The dryer the air the more water evaporates and the more cooling takes place. generaly not many peple notice the impact of using their evaporative cooler in summer.

The use of electricity is very low as it only drives a fan and a very small water pump.

It will cool your house on most days however when there is high humidity the evaporative system does not work as effectively as the refrigerated system would work.

There is no zoning option on the evaporative cooler. however a simple method that is very effective is to control the air by slightly opening windows in the room you want the air. The evaporative system slightly pressurizes the home therefore an open window immediately directs the air to that area.

This is not possible the location of your home will determine weather or not evaporative cooling will or wont work.

A house plan will assist your consultant in correctly sizing a suitable system according to your budget and your requirements.